121Holidays 14-day cooling off period policy

The 14-day cooling-off period is a consumer right that allows you to cancel certain purchases or services within 14 days of receiving them or signing the contract. Here are some key points regarding the terms and conditions of the cooling-off period:

For more detailed information or specific terms and conditions related to a particular service or purchase, it’s best to check the contract you signed or contact us directly. If you need further assistance, organizations like Citizens Advice can provide guidance1.

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